Cancellations & Refunds

Cancellation:
When in doubt, you will not be qualified to drop your request once you have gotten affirmation of the equivalent. On the off chance that you drop your request after it has been affirmed, Q'la will reserve a privilege to charge you 100% undoing expense which is proportionate to the request esteem. However, in the unlikely event of an item on your order being unavailable, we will contact you on the phone number provided to us at the time of placing the order and inform you of such unavailability. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy. On such an occasion you will be qualified to drop the whole request and will be qualified for a discount as per our discount strategy. We maintain the sole authority to drop your request in the accompanying condition: in case of the assigned location falls outside the delivery zone offered by us; inability to reach you by telephone or email at the hour of affirming the requested booking; inability to convey your request because of the absence of data, course or approval from you at the time of delivery; or inaccessibility of the apparent multitude of things requested by you at the hour of booking the request; or inaccessibility of the apparent multitude of things requested by you at the hour of booking the request.

Refunds:
You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances: your order packaging has been altered or harmed at the hour of conveyance; we drop your request because of (A) your conveyance area following external our assigned conveyance zones; (B) inability to get in touch with you by telephone or email at the hour of affirming the requested booking; or (C) inability to reach you by telephone or email at the hour of affirming the requested booking, or you dropping the request at the hour of affirmation because of inaccessibility of the things you requested for at the hour of booking. Our choice for discounts will be at our sole prudence and will be conclusive and authoritative. All discount sums will be credited to your record inside 5-7 business days as per the terms that might be specified by the bank which has given the credit/check card. If there should be an occurrence of installment at the hour of conveyance, you won't be needed to pay for: orders where the packaging has been altered or harmed by us; wrong request being conveyed; or things missing from your request at the time of delivery.